SHAD SH23 Black 23 Litre Panniers

Returns & Refunds

Returns

Any unwanted product must be returned within 30 days from the date of delivery. Items must be unused, not show signs of fitment and be in their original packaging for a refund. Return shipping is the responsibility of the customer. If you receive a damaged or incorrect product, please inform us within 2 days. To begin the returns process please see:Return Application

Refunds

Upon inspecting your return, we'll email you the approval or rejection. Once approved, expect a full refund to your original payment method in 2-5 working days. In the unfortunate instance that a return is rejected, we reserve the right to offer a partial refund or refuse a refund.

Return Exceptions

Powerbronze products are made to order at the customer's request and can only be returned if they are faulty or supplied incorrectly. If you cancel your order after it has been shipped or received by us but not yet dispatched, a 25% cancellation fee may apply

For more information on our return and refund policies, please visit our Returns and Refunds Policy page.

Free Shipping

Free Shipping for all UK Mainland orders.

Orders placed after 3 PM will be dispatched the following day.

Most in-stock orders are delivered within 1 - 2 working days in the UK Mainland.

Most orders are shipped via DPD in the UK and Europe, tracking will always be sent to you once we have any tracking details.

Out of stock items will be shipped with next day delivery once they are back in stock.

If any item on the order is out of stock, we'll hold the order until all items are ready to ship.

For more information on our shipping policy, please visit our Shipping Policy page.

Warranty

For more information on our warranty policies, please visit our Warranty Policy page.