Frequently Asked Questions (FAQs)

 

Ordering & Payments

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay.
Can I cancel or change my order?
If your order hasn’t been dispatched, we may be able to cancel or amend it. Please contact us as soon as possible via our contact page, email hello@mototrends.co.uk or using our live chat.

Shipping & Delivery

How long will delivery take?
Delivery times vary depending on your location. For UK mainland, it's usually next working day. See our Delivery Charges page for full details.
Do you ship internationally?
Yes, we ship to most European countries as well as the USA, Canada, and Australia. Please refer to our Delivery Charges page for pricing and timescales.

Returns & Warranty

What is your returns policy?
We offer a 30-day return window for most products. Items must be unused and in original packaging. Custom or made-to-order items may not be returnable.
Is there a warranty on your products?
Yes, most of our products come with a 12-month warranty. If you experience any issues, contact us with your order number and a description of the problem.

Product Fitment

How do I know if a part fits my motorcycle?
Use the filters on our product pages to select your make, model, and year. You can also reach out via live chat or email if you're unsure.
Do you offer fitting instructions?
Many of our products include fitting instructions. If instructions aren’t included, feel free to contact us and we’ll be happy to assist.